Conflict Management Trainer Course
Accredited SafeCert Level 3 Award
Last Updated:
Course Overview
This accredited Conflict Management Trainer Award is designed for professionals who want to teach de-escalation techniques, personal safety strategies, and conflict resolution skills in healthcare, security, retail, education, and social care settings.
Upon completion, you will receive a SafeCert Level 3 Conflict Management Trainer Award and a complimentary PDLSG teaching qualification, enabling you to deliver accredited conflict management training and issue certificates to your delegates.
The course is available at venues across the UK and via live Zoom. In-house delivery is available for organisations with 6 or more delegates.
What You'll Learn
Who Should Attend
Available Course Dates
Conflict Management Trainer Booking
Click on your selected date below to BOOK NOW.
Why teach Conflict Management?
Work-related violence and aggression affects hundreds of thousands of workers every year. Qualified conflict management trainers are essential in healthcare, security, retail, and education.
688,000
Workers experienced work-related violence in 2022/23
1.8 million
Working days lost annually due to work-related violence
44%
Of NHS staff reported experiencing physical violence from patients or the public
95%
Of conflict situations can be resolved without physical intervention with proper training
Source: HSE / NHS Staff Survey 2023
Why Choose Abertay Training?
Accredited course meeting UK regulations. Accepted by employers across the UK.
Full trainer pack including PowerPoint presentations, delegate workbooks, and assessment forms.
Learn from experienced professionals with extensive backgrounds in their specialist field and adult education.
Available at 10+ UK venues and fully online via live Zoom. In-house training available for groups of 6 or more.
Frequently Asked Questions
What Our Students Say
"Excellent course, very well structured and the trainer was knowledgeable and engaging. I feel fully prepared to deliver training in my workplace."
Sarah Mitchell
HR Manager, NHS Trust
Edinburgh · November 2024
"Outstanding training experience. The practical elements were particularly valuable and I now have the confidence to train my colleagues effectively."
James Robertson
Health & Safety Officer, Construction Ltd
Glasgow · October 2024
"Very professional and thorough. The course exceeded my expectations and I would highly recommend Abertay Training to anyone looking to become a qualified trainer."
Emma Thompson
Team Leader, Care Home Group
Dundee · September 2024
"Great course content and delivery. The materials provided are excellent and will be very useful when I deliver training to my team."
Michael Chen
Operations Manager, Manufacturing Co
Aberdeen · August 2024
"Brilliant experience from start to finish. The online booking was easy, the venue was excellent, and the training itself was first class."
Lisa Anderson
Training Coordinator, Local Authority
Perth · July 2024
Venue Information
Choose your preferred training location. All venues offer the same high-quality course with full certification.
Online Zoom
Location
Learn from anywhere in the UK
Contact
0333 500 5000
Course Hours
10:00 AM - 4:30 PM (2 days)
✓ Online Course Benefits
- • No travel costs - save time and money
- • Same Level 3 SafeCert certification
- • Live instructor via Zoom (not recorded)
- • All trainer resources included
- • Interactive practical demonstrations
Accreditations
Abertay Training is accredited and certified by the UK's leading health, safety and quality bodies.
SafeCert Awards
Abertay Training is an approved SafeCert Awarding Centre, delivering nationally recognised trainer qualifications accredited by SafeCert Awards — the UK's leading awarding body for health and safety training.
SafeCert CPD
All Abertay Training courses are CPD (Continuing Professional Development) accredited by SafeCert, meaning delegates can count their training towards their annual CPD requirements.
IOSH Managing Safely
Abertay Training is an approved provider of IOSH Managing Safely, the world's most popular health and safety qualification for managers and supervisors, awarded by the Institution of Occupational Safety and Health.
IOSH Working Safely
Abertay Training is an approved provider of IOSH Working Safely, the internationally recognised health and safety qualification for all levels of the workforce, awarded by IOSH.
IFE Affiliate
Abertay Training is an affiliate organisation of the Institution of Fire Engineers (IFE), confirming that our fire safety trainer courses meet the professional standards set by the IFE.
ISO 9001 Quality
Abertay Training holds ISO 9001 Quality Management System certification, independently audited by ISOQAR and accredited by UKAS, demonstrating our commitment to consistent, high-quality training delivery.
ISO 14001 Environmental
Abertay Training holds ISO 14001 Environmental Management System certification, demonstrating our commitment to minimising environmental impact across all our training operations.
ISO 45001 Safety
Abertay Training holds ISO 45001 Occupational Health and Safety Management System certification, the international standard for workplace health and safety, independently audited by ISOQAR and accredited by UKAS.
Backcare Member
Abertay Training is a Professional Member of Backcare, the UK charity for back and neck pain. This membership confirms that our manual handling and patient handling trainer courses meet Backcare's professional standards.
RoSPA Member
Abertay Training is a member of RoSPA (Royal Society for the Prevention of Accidents), the UK's leading safety organisation, reinforcing our commitment to the highest standards of health and safety training.
Abertay Training holds ISO 9001, ISO 14001 and ISO 45001 certifications, is a SafeCert Approved Centre, an approved provider of IOSH Managing Safely and IOSH Working Safely, an IFE Affiliate, and a professional member of Backcare and RoSPA.
